Mission Statement

To provide positive opportunities that leave a lasting impact in our community, ensuring that everyone finds their place and purpose in the world. 


Company Values


Inclusion is more than an attitude; it is our main ingredient! We firmly believe that life and learning are best experienced in natural settings, as part of the home and community.


We recognize there is not a “one-size-fits-all” approach to care. We believe every decision made should be intentional and individual – specifically targeting the unique needs to each client and celebrating individual strengths and successes.


Increased independence is the goal of all that we do! We strive to work alongside our participants by using effective skill training and evidence-based behavioral methodologies to help those we work with grow and develop into the best version of themselves.


We believe that integrity is more than just being honest. Integrity includes giving one’s whole energy and effort to the cause, even when no one is watching. Our services cannot and will not just be the bare minimum. We will always devote our entire focus to our clients.


Andy Crossman is Owner and Executive Director of Journeys Family of Services. Andy oversees the clinical direction of all services across all divisions, throughout the State of Idaho. Andy is a Board-Certified Behavior Analyst (BCBA) with nearly 20 years’ experience in the disability field. Andy has also taught Behavioral Psychology at BYU-Idaho, served as a Certified Family Home, and provided direct care support across multiple services and capacities. He also frequently provides behavioral training to parents, agencies, and service providers across the state.

Andy Crossman


Executive Clinical Director
Journeys Family of Services

Tony Whitaker has been serving in the Human Services industry for over a decade. Before coming to Journeys, Tony worked as a Quality Assurance Manager for a supported living company. He transitioned to Journeys in 2015, first with the Vocational Services team, and then as the Finance Director of Journeys. In 2020 Tony became the Chief Executive of HAS Incorporated, overseeing the development and growth of the company and its staff. Tony now oversees the operations of all Journeys Family of Services. He holds a Bachelor’s Degree in Healthcare Administration and a Master’s of Business Administration, both from Idaho State University.

Tony Whitaker


Executive Operations Director
Journeys Family of Services

Ryan Laird joined HAS Incorporated in 2019, serving as the Operations Director, and now the Chief Operating Officer of Journeys Family of Services. He oversees every operational aspect of the companies, including property management, recruiting, growth and development and managing company relationships and partnerships. Ryan comes with extensive experience in operational leadership, having created, managed, and sold multiple companies over the last two decades. Ryan also services on the Madison School Board. Ryan holds an MBA in Healthcare Management from Western Governors University.

Ryan Laird


Chief Operating Officer
Journeys Family of Services

Mitch Russon has served in the Journeys Family of Services in a number of capacities, including Business Developer and then Director of Vocational Services, Director of Special Projects, and now Chief Communications Officer for Journeys Family of Services. Mitch oversees the the public relations for the family of services; managing the marketing and communications teams to ensure that Journeys message and purpose reaches our communities. Mitch holds a Bachelor’s in Communications from Brigham Young University – Idaho and a Master’s in Business Administration from Boise State University.

Mitch Russon


Chief Communications Officer
Journeys Family of Services

Jed Robertson is the Chief Financial Officer of Journeys Family of Services, overseeing all financial actions of the company. Jed joined the team in 2020, first as the Financial Director and then the CFO of HAS Incorporated. Jed analyzes the company’s financial operations and directs needed adjustments to company processes to ensure financial health and stability. Before joining Journeys, Jed was the Vice President of Financial Performance of Good 2 Go stores headquartered in Idaho Falls. He holds a Bachelor of Business Administration from Idaho State University.

Jed Robertson


Chief Financial Officer
Journeys Family of Services

Kyle Blanchard has worked in a number of roles for HAS Inc, first as a QIDP, then Training Director, and now the Director of Residential Services. Kyle oversees daily operations at HAS Inc. and works to optimize the efforts of HAS Inc’s regional leadership team. Kyle obtained a Bachelor’s Degree in Health Science/Public Health from Brigham Young University – Idaho and his Master’s Degree in Management and Leadership from Western Governors University.

Kyle Blanchard


Director of Residential Services
HAS Incorporated

Brandi Perkins has worked for HAS Inc. since 2015 – currently serving as the company’s Program Director, responsible for the oversight and management of HAS Inc.’s Supported Living Program. Her previous roles have included Regional Qualified Intellectual Disability Professional (QIDP), the Child and Adult Transition Program Director, and QIDP Director.  She is a graduate of Idaho State University with a degree in Psychology. Brandi is also a combat veteran who served in the United States Marine Corps from 2001-2009. She has extensive experience in leadership, crisis intervention, behavior management, advocacy, and logistics. She is the recipient of many distinguished medals and honors and has received multiple certifications related to the Human Services field.

Brandi Perkins


Director of Residential Programs
HAS Incorporated

Melissa Fehrenbacker is the Director of Community Nursing Services. She currently oversees the patient care and nursing services for nearly 200 supported living clients and serves as a medical advisor for various clients and companies throughout the State of Idaho. Her previous roles have included Director of Nursing and Regional LPN for HAS Incorporated. Melissa also works with the State Crisis team, caring for disabled patients in crisis. Melissa is a Registered Nurse and a member of the National Safety Council as a CPR Instructor. She completed her CNA and LPN from College of East Idaho, and received her RN and BSN from Nightingale College. She is also currently pursuing her Nurse Practitioner Degree from Rocky Mountain University of Health Professions. Melissa is the mother of six children and lives in Idaho Falls.

Melissa Fehrenbacker


Nursing Director
Community Nursing Services

Beau James has worked with Journeys since 2015. He is currently serving as the Director of Journeys Vocational Services, where he oversees the developmental and vocational services for adults with varying types of disabilities. Beau also leads Journeys Pre-employment transition services for students ages 15-21. Before assuming the director role, Beau worked with Journeys Vocational Services as a Business Developer who specialized in cultivating new and under-served areas in Southeast Idaho. Beau holds a Bachelor’s Degree in Psychology and a Master’s Degree in Business Administration with a health care administration emphasis, both from Idaho State University.

Beau James


Program Director
Journeys Vocational Services

Darci joined the Journeys team in 2020, first serving as a Developmental Specialist in Pocatello and then as the Director of Adult Services. Darci has been serving in the Developmental Disabilities community for nearly two decades, accruing countless awards, certifications, and accolades along the way. Before coming to Journeys, Darci was an exceptional Service Coordinator at Innovative Healthcare, Behavior Intervention Specialist with A New Hope, and Program Director at Adult and Child Development Center. As the Director of Adult Services, Darci works to develop a team of professionals to inspire participants to achieve personal breakthroughs, find their independence, and elevate everyone’s potential. Darci holds a Bachelor’s Degree in Psychology from Troy University and a Master’s Degree in Psychology Mediation and Conflict Resolution from the University of the Rockies.

Darcie Kearn


Program Director
Journeys DDA

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